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Who is allowed to log a ticket on behalf of our NHS Trust, and how can I request access to the ticketing system?

Who is allowed to log a ticket on behalf of our NHS Trust, and how can I request access to the ticketing system?

Access to the ticketing system is typically restricted to authorized personnel within your NHS Trust. The allowed list of individuals who can log a ticket includes staff members designated as key contacts or responsible for specific areas related to Directory Manager.

To request access to log a ticket, you will need permission from senior members of the key contacts for authorisation. If they approve, you will be added to the list of authorised ticket loggers.

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